These Terms of Use ("Terms") govern your use of the Hatch website and any other website or online service that Hatch operates and that links to these Terms (collectively, the "Services").
Companies such as hospitals, healthcare providers, employers, and others (collectively, "Customers") engage Hatch to provide the Services on their behalf to users. User refers to an individual end user of the Services, who may be a patient of a healthcare provider, an employee or other staff or workforce member of an employer, or any other individual user for whom the Services are being provided.
Please review these Terms carefully before using the Services. We may change these Terms or modify any features of the Services at any time. The most current version of the Terms can be viewed by clicking on the "Terms of Use" link posted through the Services. You accept the Terms by using the Services, and you accept any changes to the Terms by continuing to use the Services after we post the changes.
By using the Services, you consent to our processing of your information consistent with our Privacy Policy.
Hatch does not provide any physicians' or other healthcare providers' (collectively, "Providers") services itself. All of the Providers are independent of Hatch and use the Services to communicate with you. Any information or advice received from a Provider comes from the Provider, and not from Hatch. Your interactions with the Providers via the Services are not intended to take the place of your relationship(s) with your regular health care practitioner(s).
You may not access or use, or attempt to access or use, the Services to take any action that could harm us or any third party, interfere with the operation of the Services, or use the Services in a manner that violates any laws.
The Services are protected under the copyright laws of the United States and other countries. All copyrights in the Services are owned by us or our third-party licensors to the full extent permitted under the United States Copyright Act and all international copyright laws.
You are solely responsible for the security of your username and password, and for any use of the Services using your username and password.
The Service respects and upholds patient confidentiality with respect to protected health information as outlined by the Health Insurance Portability and Accountability Act ("HIPAA").
Your use of the services is at your own risk. The services are provided "as is" without warranties of any kind, either express or implied.
These Terms, including our Privacy Policy incorporated herein, constitute the entire agreement between you and us.
We may terminate your access to and use of the Services at any time and for any reason, including upon termination or expiration of our agreement with the Customer or upon the request of the Customer.
If you have any questions about these Terms or the Services, please contact Hatch at [email protected].
We welcome feedback, comments, complaints and suggestions for improvements to the Services. For contact details please see https://hatchcare.com/contact.